Note. This is the English translation of our German AGB. In the event of any discrepancy, the German version at
/de/legal/agbprevails. Our platform primarily serves customers in Germany and the EU; the German version is the legally binding instrument.
§ 1 Scope and Provider
(1) These Terms and Conditions apply to all contracts between
Mietzu Wichertstr. 73 10439 Berlin Germany Email: contact@storewy.com
— hereinafter "Provider" — and consumers concluded through the online shop at storewy.com and the connected brand domains (e.g. their-brand.storewy.com).
(2) A consumer within the meaning of these T&Cs is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity (§ 13 BGB — German Civil Code).
(3) These T&Cs apply exclusively. Conflicting, contrary, or supplementary general terms and conditions of the customer do not become part of the contract unless their application is expressly agreed to in writing.
§ 2 Conclusion of the Contract
(1) The display of products in the online shop does not constitute a legally binding offer but a non-binding online catalogue. The prices shown in the shop are subject to change.
(2) By clicking the order button labelled "Zahlungspflichtig bestellen" (Order with obligation to pay — "button solution" pursuant to § 312j (3) BGB), the customer places a binding order for the goods contained in the shopping cart. Immediately after the order is submitted, the customer receives an automatic order confirmation by email; this confirmation does not yet constitute acceptance of the contract.
(3) The contract is concluded only through the Provider's express declaration of acceptance or, at the latest, upon provision of the access link to the Stripe Checkout session and the subsequent confirmation of payment by the payment service provider.
§ 3 Right of Withdrawal
Consumers have a right of withdrawal in accordance with the separately provided withdrawal policy. The withdrawal policy is made available to the consumer in text form before placing the order and can be accessed at any time at /legal/widerrufsbelehrung.
§ 4 Prices and Shipping Costs
(1) The prices shown are final prices. Pursuant to the small-business exemption under § 19 of the German Value Added Tax Act (UStG), no value added tax is charged or shown.
(2) Shipping costs are shown separately in the respective product offer and in the order process. Any customs duties, import charges, or foreign value added tax in the case of cross-border delivery shall be borne by the customer.
§ 5 Delivery
(1) Delivery is made to the delivery address provided by the customer, within the estimated delivery time stated in the product offer and in the order process.
(2) Some items are shipped directly by manufacturers or fulfilment partners (so-called dropshipping). In such cases, delivery times may be longer. The specific delivery time is shown to the customer transparently in the order process before the contract is concluded.
(3) Should an item be undeliverable because the manufacturer or fulfilment partner fails to deliver it despite a contractual obligation, the Provider reserves the right to withdraw from the contract. Any payments already made will be refunded without undue delay.
(4) For deliveries to countries outside the European Union, additional customs duties, import charges, and foreign taxes may apply and shall be borne by the customer.
§ 6 Methods of Payment
(1) Payment is processed by the payment service provider Stripe Payments Europe Ltd. ("Stripe", 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland) via the Stripe Checkout process.
(2) The methods of payment available in each case in the order process (e.g. credit card, SEPA direct debit, Klarna, giropay, Apple Pay, Google Pay, PayPal) depend on the configuration of the Stripe account as well as on country, currency, and order value. The methods displayed in the checkout are decisive.
(3) If a payment method offered in the checkout with a later due date is selected (e.g. Klarna invoice), additional costs may apply, which are shown separately in the checkout.
§ 7 Retention of Title
(1) The delivered goods remain the property of the Provider until the purchase price has been paid in full (§ 449 BGB).
(2) The customer is obliged to treat goods subject to retention of title with care. Any third-party access to such goods (e.g. seizures) must be reported to the Provider in writing without undue delay.
§ 8 Warranty (Defect Liability)
(1) The statutory defect liability provisions apply (§§ 434 ff. BGB), unless otherwise specified below.
(2) The warranty period for newly manufactured goods is two years from delivery of the goods (§ 438 No. 3 BGB). The statutory limitation periods for damage claims based on intent and gross negligence, as well as for injury to life, body, or health, remain unaffected.
(3) Obvious transport damage must be reported to the Provider and to the carrier without undue delay, and at the latest within seven days of receipt of the goods.
§ 9 Liability
(1) The Provider is liable without limitation for damages arising from injury to life, body, or health caused by an intentional or negligent breach of duty by the Provider or by an intentional or negligent breach of duty by a legal representative or vicarious agent of the Provider.
(2) For other damages, the Provider is only liable to the extent that they are based on an intentional or grossly negligent breach of duty by the Provider or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the Provider.
(3) Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.
(4) Any further liability — on whatever legal grounds — is excluded.
§ 10 Storage of Contract Text and Contract Language
(1) The contract text (order data, T&Cs, withdrawal policy) is stored by the Provider after conclusion of the contract. The Provider itself sends the order data and these T&Cs to the customer with the order confirmation by email; no further permanent storage is carried out by the Provider. The customer is recommended to print or save this email.
(2) The contract language is German. The English translation of these T&Cs is provided for information purposes only; in the event of discrepancies, the German version shall prevail.
§ 11 Dispute Resolution
(1) The European Commission had previously established a platform for online dispute resolution in consumer matters (the so-called OS platform). This platform was discontinued with effect from 20 July 2025 (Regulation (EU) 2024/3228). The Provider is therefore neither entitled nor obliged to refer to such a platform.
(2) The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of § 36 of the German Consumer Dispute Resolution Act (VSBG).
§ 12 Final Provisions
(1) The law of the Federal Republic of Germany shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). With respect to consumers, this choice of law applies only to the extent that the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence is not withdrawn.
(2) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Berlin.
(3) Should individual provisions of these T&Cs be or become invalid, the validity of the remaining provisions shall remain unaffected (severability clause).